Complain Letter about Hotel Service
Dear sir/ madam,
I am sorry to send you the letter,
it’s about my complains for your hotel.
Some day ago, it was on 29th December
2016, me and my friends is on vocation and stayed in your Chandrawinata Hotel. I
think the room that I’ve booked feels good and comfortable but not correspondence we were so panic after looking
the cockroach on the floor. It did not stop about it, we looked the curtain was
so dirty. When we spread curtain out much dust on it.
I
felt disappointed because the air conditioner was broken so we were in hot but
there was no you officer who come to check ot or gave some solution. Your hotel
service is very bad and very slow service or unfriendly service.
I
ordered food through room service at 8pm and the food will come soon. But until
11pm, the food doesn’t even come. And I call back until over there times,
finally the food has come and your waiters only delivering food but did not
apologize for the delay. Then, when lam concerned for the delay and the food
was delivered is not fresh, waiter who delivered the food, simply ignore it and
left me
So
I hope, your hotel service is more good and friendly. Similiarly we say in this
letter with the intention then the future is not the same thing happen. Thank
you for attention
Yours
faithfully,
Saraswati
Handayani
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